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🎌 Respect at Toyota: an Extension of Japanese Culture or a Toyota Creation?

In Japan, the mantra “Respect is everywhere” resonates through every street, every interaction. Take Tokyo, a metropolis of unparalleled density, where respect reigns supreme despite the constant hustle and bustle.

 

An Unwavering State of Mind
In Tokyo, even amidst urban density, harmony prevails. No tumult, no pushing and shoving, just an atmosphere of mutual respect manifested in every detail: pristine streets, smooth and silent traffic, clear signage. This culture of respect transcends spatial and temporal boundaries, illuminating the daily lives of Tokyoites, day and night.

 

 

At Toyota: a Philosophy Beyond the Ordinary
But what about at Toyota? Respect there goes far beyond cleanliness and order. It is a fundamental pillar that shapes the work environment, where everyone feels valued, safe, and heard. At Toyota, respect is also expressed through collaboration and teamwork, providing each individual with the opportunity to contribute to meaningful common goals.

 

Japanese Culture vs. Toyota Culture: a Significant Nuance
So, is respect at Toyota simply an extension of Japanese culture or a creation unique to the company? The answer is not so straightforward. While cleanliness and attention to detail are common traits in Japan and at Toyota, the active contribution of each individual to continuous improvement, a distinct feature of Toyota, is not always as widespread in other Japanese companies.

 

 

A Personal Conclusion
Each person can interpret this nuance in their own way, based on their knowledge and understanding of Japanese culture. What is undeniable is the palpable difference between Toyota and the rest of Japan. Respect at Toyota goes beyond the ordinary; it is rooted in a collective vision of excellence and continuous improvement.

In a world where respect is a rare commodity, Toyota reminds us that it goes far beyond the surface; it is a philosophy that shapes every aspect of the company and life itself.

Author:

As Lean Advisor, Sofiane helps organisations in their lean transformation. He is the one of founders of ILEA ,an ecosystem of Practitioners and Advisors who advise, manage, coach and teach in the Toyota Way.

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